How to Deal with a Customer Complaint via Social Media
Hay There! A person recently posed the following question to me during a Q&A session, “how do you prevent people from saying negative things about your small business through social media?” One...
View ArticleYelp Help and Google Places for Small Businesses
Hay There! When it comes to listing your business online, there are many roads to take, but which one leads you down the right path? Since each business has its own strategy and goals, it’s hard to...
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How to Get Fans Talking on Your Facebook Business Page
By Deanna Rose Why you need to stay in the Facebook conversation The last time you were looking for a new pediatrician or dentist, did you Google one — or did you ask your friends, family and...
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